Tag: yeg
When Stanley Construction first met with tenants of Knox-Met Manor to describe their plan to replace the windows of the seven-story building – with the seniors still living in their units – tenants thought it would be impossible. How could they live in a construction zone for six months, with no windows, in the middle of the summer? By the time the project wrapped up, the seniors and the construction team were sad to say goodbye to each other. What happened to bring about this happy ending to a challenging project?
Building Lasting Connections
Throughout the project, the Stanley team demonstrated a remarkable commitment to being senior-friendly, and treated the seniors with the utmost respect, ensuring the work did not come before their quality of life.
Over time, the workers’ kindness grew on the tenants, and they formed friendships. One tenant (pictured above with a few of the Stanley crew members) would occasionally prepare lunches for the workers, which the workers appreciated.
At the September 12 wrap-up BBQ hosted by Stanley with support from Cooper Equipment Rentals, both sides expressed how much they cherished the connections that were formed and how much they will miss one another.
The great new windows were almost a bonus compared to the relationships formed during the construction project!
A Sustainable Upgrade
The new windows are triple pane, PVC, casement style windows with a special coating that reflects solar rays, helping to keep the suites cooler in the Summer. In total, 159 suite windows and 18 shared area windows were replaced, contributing to greater energy efficiency.
To further enhance tenant comfort and energy efficiency, GEF made sure to install new roller-type solar shades on all of the suite windows facing south.
Together, We Can Make a Difference
This project exemplifies the kind of partnership we aim to foster between our community partners and the clients we serve. As part of our Quality of Life Philosophy, we promote and encourage relationships between seniors, staff, and communities based on respect, kindness, and compassion.
We invite other vendors and partners to collaborate with us to enrich the lives of seniors and to give back to our community.
Visit our donations page to learn more about our current campaigns and contribute to our Quality of Life fund. Together, we can make a lasting impact on the lives of seniors.
Elaine Ginter was over the moon when she was finally reunited her dog, Pepper. Pepper, a Bichon cross, was with Elaine for five years before they were separated. After living without Pepper for over a year at Porta Place, Elaine couldn’t be happier that GEF implemented a pet policy. Pepper is the very first furry resident of GEF Seniors Housing, and is fitting in quite well!
The new pet policy, which was rolled out in January 2020, went through months and months of work to develop, to ensure that each pet that is brought into one of our communities fits perfectly into our family. There are certain criteria that a pet has to meet, but the overall goal is to enhance the quality of life of our seniors.
Pepper moved in with Elaine’s daughter while she was getting settled at Porta Place. It was hard for her, as Pepper is like the son she never had. Elaine could go over and visit Pepper, but it was never the same. After continuously asking about the pet policy, Elaine was truly on cloud nine when she was told Pepper was able to move in with her. “I felt like my life had a purpose again. It meant the world to me!”
Having Pepper back in her life full time means Elaine is getting out of the house more. She needs to take him out to do his business, and they go for walks and car rides. Pepper gives Elaine a reason to stay motivated and get active!
“There were a few neighbours that were hesitant with this new policy and having a dog live in their building, but when they got to know Pepper and what a sweet dog he is, everyone was on board,” said Elaine. “When we get off the elevator, everyone says ‘Hi Pepper’ and gives him some love.”
It even took Pepper some time to adjust to his new living situation. “At my daughter’s house, he was so used to being let out the back or front door. Now we have to go in an elevator to go outside. He used to be scared of the elevator, but has now since gotten used to it. Whenever we get to our floor, he knows exactly which door to go to – which door is home!”
“I really do love it here at GEF! My neighbours, the staff – they are all so wonderful! Everyone is doing an amazing job, and I have settled in quite nicely,” said Elaine. “But it really has made my experience even better, having my Pepper here with me! I wouldn’t change it for the world!”
I was a very magical few days in December for hundreds of GEF Seniors Housing residents when Santa and his elves made their rounds to deliver presents as part of London Drugs’ Stocking Stuffers for Seniors 2019 Campaign.
What started out in 2015 with Operation Friendship Seniors Society and London Drugs partnering together with a goal to help 40 seniors in its first year has grown exponentially in five short years. Today, Stocking Stuffers for Seniors helps more than 4,000 seniors in Northern Alberta and 17,000 seniors across Western Canada have a brighter Christmas! The campaign now involves all London Drugs stores. Altogether, 878 seniors in eight different GEF Seniors Housing communities received a gift this holiday season.
The approach is simple, but the impact is immeasurable. Generous strangers carefully choose a name tag from specially-marked tree displays at their London Drugs store of choice and, our of the goodness of their hearts, but what’s written on the tag as their senior’s wish list – often adding in a few extra surprises. “I think the generosity of others in the community and the surprise of receiving a gift was really awesome,” said Montgomery Place Recreation Coordinator, Christine Kemp.
On delivery day, everyone was buzzing with anticipation. “I was up early – I am so excited!” said one resident. Santa and his London Drugs elves arrived, and the faces of residents and staff lit up like Christmas trees. “It was like Christmas morning for these residents – they were glowing,” said one staff member.
It was an overwhelming sight to see the number of presents that showed up under the trees at our GEF communities. After the gifts were distributed, residents started opening their presents. As well as the chorus of “oohs” and “aahs” around the room, seniors said comments like “This is more than I expected,” “This is over and above anything I could have imagined,” “I got just what I wanted,” “I wish I could say thank you to all the kind people,” and “I don’t usually get excited for Christmas anymore but this brought back feelings that I had as a kid.”
Some of our residents don’t have family so it was a surprise to them when they received a gift. “I wouldn’t have gotten any Christmas gifts this year, so thank you very much,” said one resident. At least one senior saved his presents to open on Christmas day because he doesn’t have any family. These unexpected gifts, filled with love, showed the residents just how much ther are cared for and each senior was grateful for what they had received.
“When you see someone’s face light up and the expression of someone who doesn’t normally get this, it’s a really special feeling and it makes my heart happy!” said another staff member.
Thank you to everyone who contributed to making this Christmas so memorable – not just for our seniors, but for all of the participating seniors who needed a little cheer this year! It will be a day they will never forget.
On Sunday, December 1, some of our GEF Seniors Housing residents took in the beautiful sights of Zoominescence at the Edmonton Valley Zoo through a different lens – on a Trishaw bicycle.
Zoominescence is a spectacular exhibition of artistic light installations within the Zoo grounds, and GEF partnered with Age-Friendly Edmonton to bring in our own Trishaw, a specialised three-wheel bike piloted by a trained volunteer, that gives older adults the experience of “wind in their hair” without having to drive a bike themselves.
Cycling Without Age Beaumont brought in two additional trishaws and volunteer pilots, and made sure all three trishaws were mechanically ready for winter, including installing studded tires.
One attendee, who was chauffeured to the event by our community partners at Drive Happiness, said when she arrived at the zoo that she wasn’t sure what she had signed up for. At the end of the tour, she shared that she had a marvelous time. She hadn’t been back to the Edmonton Valley Zoo since her children were young, and told the organizers she was so glad she came out.
“I’m very grateful that GEF Seniors Housing and its staff supports the Cycling Without Age Edmonton program and promoted this opportunity to enrich seniors’ lives,” said GEF Board Vice-Chair Jacquie Eales, who also took the beautiful photos featured in this article.
Are you – or do you know – a senior who would love to take a ride in a Trishaw during Zoominescence 2019? Trishaw rides are only being offered between 4-5 p.m. on December 15 and 22. Spots are very limited, and you can email Jacquie Eales to reserve your ride time at jeales@telus.net.
For more information on Zoominescence itself, including tickets, visit the Eventbrite page. Ticket prices range from $6 – $30. Zoominescence 2019 runs every Friday, Saturday and Sunday evening in December, from 5-9 p.m., until Sunday, December 29, 2019.
On February 27, 2019, Sakaw Terrace (5815 Millwoods Road South, Edmonton) held its Grand Opening. Over 160 residents, tenants, guests and staff joined us to celebrate this very momentous occasion.
“The official opening of Sakaw Terrace is a very proud time for GEF Seniors Housing as it allows seniors living in the Mill Woods community an affordable, secure and friendly place to call home,” explained Raymond Swonek, CEO of GEF Seniors Housing.
MLA for Edmonton-McClung Lorne Dach MC’d the event and we heard wonderful speeches from the Honourable Amarjeet Sohi, Minister of Natural Resources; the Honourable Christina Gray, Minister of Labour; GEF Board Chair Karen Lynch and ASCHA’s Executive Director Irene Martin- Lindsay!
The day was full of big smiles and happy hearts. Residents and tenants who have already moved in were so excited to show off their new home. After the speeches were done, a ribbon cutting to announce the official opening commenced. Cake and refreshments were followed by tours of the building. Guests who went on the tours were impressed by the 70 lodge rooms and 88 apartments, two outdoor courtyards, a communal greenhouse, a theatre room, a salon, a bistro, underground and above ground parking and much more!
Seven years from concept to occupation, on November 1, 2018, GEF opened the doors to welcome the first Sakaw Terrace residents. This carefully planned project adopted an Integrated Project Delivery (IPD) collaborative partnership approach to construction. “What this means is that everyone has some skin in the game. The IPD contract has ten parties signed on plus GEF Seniors Housing. All ten of the IPD parties have put their profits on the line for the duration of the construction, which keeps everyone invested in finding those efficiencies and keeping everything on schedule” explains Doug Kitlar, Director of Facility Management. By using this method, the project was able to be completed ahead of schedule and under budget!
The building is currently 90% full and hoping to be at 100% in the next few months. Residents and tenants are feeling at home living at Sakaw Terrace. “I just love the new building. The meals are wonderful and the sugar cookies are just delightful” said a lodge resident. An apartment tenant mentioned “it is my first time in community living and I am more than over the moon. The building, the staff, there is nothing not to like.” One other apartment resident said “I like my apartment. Everything is lovely. It’s beautiful. I like my privacy, but I never feel alone here.”
After five years of being with the on-call maintenance team, Matt Johnson knows how to spot the week’s theme, or sometimes even the day’s theme, for the on-call services at GEF Seniors Housing’s forty buildings throughout the city. He notes that after three or four similar calls, he can easily predict that many of the other calls for the week will follow a familiar pattern. He remembers one long night in particular where a few difficult calls flooded in.
“A fire line burst at Rosslyn Place and flooded down through the whole building,” remembers Johnson. “I was there for a few hours with the site managers and the fire department just trying to clean things up and get things back in good working order. I got home and about thirty minutes I got another call that Ansgar Villa had started flooding.”
GEF Seniors Housing’s on-call maintenance team sees the on-staff trades taking turns having their cell phones and pagers on hand in case of any emergency at the buildings. The 16 members of the team take weekly rotations where they’re responsible for the after-hours, holidays, and weekends when GEF Seniors Housing’s offices aren’t open. Maintenance Manager Tony Lovell started off with GEF Seniors Housing as an on-call tech around 26 years ago and remembers a very different working environment.
“There was only two of us on-call at that time, so it was basically one week on, one week off,” explains Lovell. “There were only around 20 buildings that GEF Seniors Housing managed, so it wasn’t like there were two of us looking after all forty buildings we have now. Still, it was fairly hectic and we had to learn how to prioritize projects pretty quick.”
Today, there are always two maintenance techs assigned to on-call. Lovell, along with Maintenance Administrator Doreen Kinney, start the year by assigning the on-call schedules, beginning first with prioritizing who’s looking after the Holiday Season. Johnson remembers this past holiday season being particularly hectic for the on-call staff because of the sudden cold snap that hit in December.
“I wasn’t assigned to on-call but I checked in and found a few places where I could lend a hand,” says Johnson. “The whole crew is really good for working together on both helping out when a lot of calls come in and even for the initial scheduling.”
Lovell points out that once the schedule is complete, he and Kinney post it up in the maintenance department at Central Services. It doesn’t take long for the team to get together and start moving around days, ensuring that they continue to have a good work-life balance.
“The schedule looks different pretty-well every day,” Lovell says with a laugh. “The crew is really good about working together on the scheduling, switching out dates for whatever might come up.”
The techs assigned to on-call work on any issue that might come up, even though they may have a specified trade. Johnson and Lovell are both plumbers by trade but have experience working on everything from the key system to electrical tasks and heating issues.
“I’ve always been really handy and I like having my fingers in a lot of different practices, so working on things outside of my trade is nothing new for me,” says Johnson. “Working on all kinds of different building issues still teaches me a lot. Everyone on the on-call team is prepared for pretty much anything.”
The way the actual call system works hasn’t changed much since Lovell first joined the team. When an emergency occurs, the tenant at the building calls GEF Seniors Housing’s answering service provider requesting assistance. The answering service provider system then sends a message to the GEF Seniors Housing staff tech’s pager (yes, pager) with contact information to the person who made the assistance call. Lovell points out that using pagers isn’t a result of not updating the technology within GEF Seniors Housing. It’s actually because of a lack of a more reliable option.
“A lot of our techs live outside of the city and a lot of the times they work in basement mechanical rooms, and all of this affects cell phone signals,” Lovell explains. “Pager signals are still quite a bit stronger than cell phone signals. This is why they’re still used by doctors. Surgeons and techs are the last professions still using pagers.”
For Johnson, working his week as the designated on-call always has its array of challenges. He stays motivated by remembering the people he serves and what his role is in making sure they’re living with a good quality of life.
“The people I work with are always very grateful when you get their heat working in the winter time,” says Johnson. “I’d be lying if I said that the decent extra bit on my paycheque isn’t a good reward for being on call. But I really do enjoy the people part of the job. I get to improve some part of a person’s life. And that’s what I do every time I go into a building. I look for ways to improve things and make things better for the people.”
The teams at Aon Hewitt and Canadian Business magazine have once again named GEF Seniors Housing one of the Best Small and Medium Employers in Canada (BSME). The staff at GEF Seniors Housing all took a survey expressing their opinions on what it’s like to work with the organization, what they enjoy most, and what they would change about it. For Director of Human Resources Tracy MacLeod, seeing so many of the GEF Seniors Housing staff engaged with giving feedback about where they work is very important.
“Any feedback, good or not so good, is always valuable,” says MacLeod. “The good keeps us motivated and pushing forward, and the not so good lets us know where we can do better. No one is perfect and the more we hear about where we can do better, the more we can do for the staff who work with us.”
GEF Seniors Housing’s efforts for its staff are clearly reflected in the survey’s results. The Foundation was placed in the Platinum category, the highest designation any organization can receive when being named on the BSME list. Other groups on the list include Mitsubishi Motor Sales of Canada Inc., Grantek Systems Integration Ltd., and the Berkeley Retirement Residences.
“There are some amazing organizations named on this list,” says MacLeod. “It’s an honour to see GEF Seniors Housing’s name printed right alongside them. It helps validate all the hard work we do to ensure that the people who work here, like working here and keep coming to work feeling positive.”
This is the ninth year that GEF Seniors Housing has been named on this list. Each year, GEF Seniors Housing is able to take the survey results and analyze them to see where to the focus the year’s efforts on improvements. Survey results have been improving from year to year and the people who make up the team at GEF Seniors Housing all take having a positive working environment very seriously.
For the staff at GEF Seniors Housing, being named BSME means more than just being on a list. The sense of pride throughout the organization when this designation is announced is tangible Everyone, from the front line staff right up to the CEO, is very clearly proud of this annual accomplishment.
“It’s a reminder of how invested we all are in making sure we’re improving the lives of the seniors who call our buildings home,” says GEF Seniors Housing CEO Raymond Swonek. “This is an incredible achievement for all of GEF Seniors Housing!”
After nearly five years of renovations, Canora Gardens (10160 151 Street, Edmonton) will be opening its doors in early 2018. The $13 million renovation project saw GEF Seniors Housing collaborate with The Workun Garrick Partnership Architecture and Interior Design as the designer and Emcee Construction as the general contractors. The team opened Canora Gardens up, tearing everything down right to the studs and rebuilt from the main foundation. The building itself now features 98 suites that have been redesigned to be better suited for seniors living.
“Once Canora Gardens is done, it will be like a whole new building,” says GEF Seniors Housing CEO Raymond Swonek. “I’ve been really proud of the team who not only have been rebuilding Canora Gardens but modernizing it as well.”
The renovation project began as a reaction to a fire that spread through much of the building’s second floor. Upon inspection of the damage, Director of Facility Management Doug Kitlar could see how much smoke damage there was throughout the entire building.
“We opened up a couple of walls and we could clearly see the extent of the smoke damage,” says Kitlar. “It was a tragic situation for the whole building and the people living in it. The building was going to need a lot of work for the renovations but I knew with the right kind of renovation plan, we could turn this into an opportunity for something extremely positive.”
Throughout the Canora Gardens rebuild site, signs of bringing the building out of its original 1977 construction date and into 2017’s higher standards to residential buildings is evident all over. The building will feature better lighting, new interior finishes, improved common area spaces, a sprinkler system, and new energy efficient mechanical systems. For Kitlar, he’s proud of the mechanical and structural upgrades to the building, but there’s one facet that he’s especially excited about.
“We redesigned each of the suites so they function better for seniors,” says Kitlar. “We moved a few walls, flipped some floor plans, and were able to make the suites more conducive to the unique facets of seniors living without losing any suites. I am especially proud that we were able to keep the seniors who will live in the building so front of mind during this whole process.”
Applications are open now for Canora Gardens and the rooms are filling fast for the early 2018 opening. For Swonek, the excitement in the new tenants already approved to move in and from the community as a whole needing more affordable seniors housing options shows that Canora Gardens is a building to be proud of and filling a big need on Edmonton’s west-end.
“I visited the build site often during construction because I’m a very visual person and I like to see the process being made,” says Swonek. “Canora Gardens is going to set a standard for seniors building renovation projects happening all across Edmonton.”
A little over a year ago, GEF Seniors Housing broke ground on Sakaw Terrace, the newest affordable seniors housing project for the organization and the first for the Mill Woods neighbourhood. The event was celebrated with appearances from Edmonton Ward 12 City Councillor Mohinder Banga, Provincial Minister of Labour Christina Grey, Provincial Minister of Seniors and Housing Lori Sigurdson, and with a message from the office of Federal Minister of Infrastructure and Communities Amarjeet Sohi.
For GEF Seniors Housing Director of Facility Management Doug Kitlar, the progress made on Sakaw Terrace over the past year has even surpassed his expectations. He explains that with the designers at RPK Architects and the contractors at Chandos all being invested in the project along with GEF Seniors Housing, the team is working collaboratively to find more efficiencies and creative ways to reduce unnecessary spending without compromising the overall building.
“Sakaw Terrace is being built on what’s called an Integrated Project Delivery (IPD),” says Kitlar. “What this basically means is that everyone has some skin in the game. The IPD contract has ten parties signed on plus GEF Seniors Housing. All ten of the IPD parties have put their profits on the line for the duration of the construction, which keeps everyone invested in finding those efficiencies and keeping everything on schedule. If the project comes in under budget, the IPD parties share in those profits. If the project comes in over budget, all parties share in those extra costs out of their profits.”
With an opening date pending in late 2018, keeping Sakaw Terrace on schedule has been of significant importance to Kitlar. He explains that the project did see some setbacks in its first year, including issues with the soil conditions at the building’s location.
“The soil at the Sakaw Terrace site is very moist mostly due to the fact we had a lot of rain over the summer” says Kitlar. “We had to dig deeper than anticipated in a few areas to find solid ground to build on, but the IPD process has brought everyone together to find solutions that don’t compromise the building. Despite the challenges we’ve had, Sakaw Terrace has seen plenty of steady progress.”
The structural steel is completed and concrete flooring has all been poured, giving Sakaw Terrace its shape and structure. The driveway down to the underground parking lot has been poured and the asphalt that will eventually act as the above ground parking has been laid and is currently being used for construction vehicles to carry in supplies.
Throughout the entire progress of the Sakaw Terrace project so far, Kitlar works to keep in mind who the building is for and why it’s so important to the community. The number of seniors living in the Mill Woods community sits around 20,000 and many are in need of affordable housing options that simply don’t exist right now in the neighbourhood.
“Sakaw Terrace will have 158 units, obviously not enough to address the entire need in the Mill Woods community, but enough to get the ball rolling and start some big conversations about this need that really isn’t exclusive to Edmonton’s south,” says Kitlar. “I’ve yet to go through an Edmonton neighbourhood that wouldn’t benefit with some affordable housing options, be it for seniors or families. The need is so obviously there and hopefully Sakaw Terrace can demonstrate a really good solution to keep addressing this need.”
A term that’s being used a lot during conversations about Sakaw Terrace is “mixed market housing.” What this term actually means could change a lot about how affordable housing projects are approached in Edmonton. GEF Seniors Housing CEO Raymond Swonek first encountered this idea while touring around different affordable housing buildings in England.
“This model of housing is actually fairly common in England, and there’s a good reason why,” says Swonek. “The housing organizations in England are some of the most stable and well-functioning I’ve ever seen and a lot of that comes from implementing this housing model.”
For Sakaw Terrace, the mixed market housing will see 70 per cent of suites be designated for seniors living on a low- to moderate-income and pricing will be based either on the seniors’ income or set at 15 per cent below market value, like at Ottewell Terrace. The other 30 per cent of suites will be priced at a market value and will be available to any senior.
Where the benefit of this housing mix comes in is that the money from the 30 per cent of market value suites then goes back into the operations of Sakaw Terrace entirely, making it more financially sustainable and less dependent on public funding. The money GEF Seniors Housing is generating by using this model can then be reinvested into other parts of the organization for the benefit of the seniors.
The mixed market housing approach has proven so successful in case studies from other parts of the world that the Province of Alberta actually included it as staple part of its major housing strategy in 2017. For Swonek, this is a strong sign that his vision for the future of GEF Seniors Housing is headed in the right direction.
“Some of the housing organizations I’ve seen implement a mixed market housing approach have generated surpluses that they’ve been able to invest back into their organizations,” says Swonek. “The fact that the Province of Alberta has included this approach to affordable housing in its housing strategy shows that it sees what I’ve seen and it’s willing to try something that’s never been done before in Alberta.”
Once Sakaw Terrace opens its doors in 2018, it will be the first affordable seniors housing building in Alberta to implement the mixed market housing approach. With full confidence in this housing model, Swonek is already discussing how it will look in the future Elmwood project.
“This is what the future of affordable housing looks like and is the best and most sustainable approach to seeing more people helped with the affordable housing options that they so desperately need,” says Swonek. “I have no doubts that Sakaw Terrace’s implementation of mixed market housing will be a huge success and set a new standard for affordable housing in Alberta.”